Reference

Terms and Conditions That Govern Your br999 Account

These terms set out what you agree to when you open and use a br999 account, including how deposits through JazzCash, Easypaisa, and Raast are handled, what we expect from you, and what you can expect from us.

Applies to all account holdersCovers JazzCash, Easypaisa, Raast transactionsSubject to Pakistan local lawAccount access where eligibleUpdated terms notified via account
br999 Terms and Conditions That Govern Your br999 Account
TERMS QUERIES HANDLED

Reach Us About These Terms

If any part of these terms is unclear, or if you want to raise a concern about how they apply to your account, our support team is here to help. You can reach us through live chat inside your account, by email, or through the help section in the mobile interface. We aim to respond to terms-related queries promptly — bring your account reference number when you write in so we can look up your case without delay.

Live Chat Open live chat from inside your br999 account for the quickest response on terms questions, account status, or payment dispute queries.
Email Support Send a detailed query to our support email. Include your registered JazzCash or Easypaisa number so our team can locate your account immediately.
Help Section The help section in your account dashboard covers common terms questions, wallet verification steps, and what to do if your Raast transfer is delayed.
HOW WE OPERATE

How br999 Handles Your Account Under These Terms

Our obligations to you are the other side of these terms. We commit to applying them consistently — not selectively — across every account. If we change anything material, we will give you notice before the change takes effect, not after. Here is how we handle the areas that matter most to your account.

Account Security Your account is protected with OTP verification on login and on withdrawal requests. We do not share your wallet details — JazzCash, Easypaisa, or Raast — with third parties outside payment processing.
Payment Records Every deposit and withdrawal transaction is logged against your account. If a JazzCash or Easypaisa transfer is disputed, we use this transaction record to investigate and resolve the case.
Term Change Notice When we update these terms, the revised version is posted to your account dashboard with a clear date stamp. We do not apply changes retroactively to completed transactions.
Account Closure Requests You can request account closure at any time by contacting support. We will process the request and confirm your remaining wallet balance before the account is closed.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice — particularly around account use, payments, and what happens when something goes wrong.

Yes. These terms cover all transactions on your account regardless of method. JazzCash, Easypaisa, and Raast deposits are also subject to each provider's own conditions, which sit alongside ours.

We will notify you through your account dashboard before changes take effect. If you continue using your account after the notice, that counts as acceptance of the updated terms.

Suspension is reserved for clear, material breaches — misuse of payment rails, duplicate accounts, or fraudulent activity. We will contact you before suspending unless the breach creates an immediate risk.

Contact our support team via live chat or email with your account reference. We keep version records and can share the terms that applied at your registration date.

Account access depends on local law and eligible regions. Where local law in Pakistan does not permit access to br999 services, these terms do not create a right to hold an account.

Raise a dispute through live chat or email support, citing your account reference and the specific transaction or decision in question. Our team will review and respond with the applicable terms clause.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.